Comfort Keepers - Greater Delaware

Comfort Keepers - Greater Delaware, located in New Castle, DE offers home care (non-medical). Visit Provider Website

Comfort Keepers of Greater Delaware is located in New Castle, DE, and sends caregivers into people's homes for in-home care. It's a fully accredited Attendant Care provider for the state of Delaware. Like every Comfort Keepers office, it's independently owned and operated.

Three Delaware Medicaid managed-care plans work with this office for Attendant Care, which includes personal care and respite care. They are AmeriHealth Caritas Delaware, Delaware First Health and Highmark Health Options of Delaware. Medicaid is the state and federal program for people with low income and savings. If the state is paying rather than your savings, that decides whether an agency can take you on.

Where Comfort Keepers of Greater Delaware Goes

The office covers New Castle and Kent counties. Inside them, that means New Castle, Newark, Wilmington, Hockessin, Pike Creek and the surrounding Delaware communities. An agency that doesn't come to your street can't help you.

What Comfort Keepers of Greater Delaware Helps With

The office lists what it does in Delaware:

• Personal care
• Senior companionship
• Home making services
• 24 hour care
• Respite care

Respite care is short-term help so the family member who usually does the caring can rest. Comfort Keepers offices run from a few hours a visit up to 24 hours a day, seven days a week. So those five can mean a Tuesday morning or somebody there all night.

How Comfort Keepers of Greater Delaware Checks Its Caregivers

Comfort Keepers uses one screening standard at every office. It runs national and local criminal background checks, a Department of Motor Vehicles (DMV) check, and personal and professional reference checks. Caregivers are employees, not contractors, and they're bonded and insured. This office adds that its own caregivers are vetted, licensed and bonded. A few reviewers say the caregiver they were matched with was the right fit.

Getting Started with Comfort Keepers of Greater Delaware

It starts the same way at every Comfort Keepers office. First there's a conversation. Then comes a visit to your home, where a Client Care Coordinator writes down the help you or your loved one needs and the kind of caregiver you want. Once care is running, the Plan of Care is reviewed with you and your family at least every six months, and more often where state rules require it.

Paying for Care with Comfort Keepers of Greater Delaware

Comfort Keepers of Greater Delaware doesn't list an hourly rate on its website. Comfort Keepers offices, each of which operates on its own, set their own rates, so rate questions go to the local office. A short request through Get Pricing gets you this office's real hourly rate and its minimum hours, so you can weigh one agency against another. Private pay and long-term care insurance are the other ways to pay. The market rate for home care across agencies runs $26 to $28 per hour.