One of the Nation's Largest Non-Medical Home Care Franchise Networks
Comfort Keepers is a national non-medical home care franchise network headquartered in Irvine, California, with independently owned and operated locations across 45 states. Founded in 1998 by registered nurse Kristina Butler, Comfort Keepers has grown into one of the largest in-home senior care franchise brands in the world, with more than 700 locations across 13 countries. Individual Comfort Keepers offices are independently owned and operated, so day-to-day service and specific offerings can vary from one location to the next.
Visit the official Comfort Keepers website to learn more about the company's services and locations.
Company at a Glance
● Headquarters: Irvine, California
● Founded: 1998, by Kristina Butler, RN
● Current leadership: Natalie Black, Chief Executive Officer, Comfort Keepers North America
● Ownership: CK Franchising, Inc. (the franchisor behind Comfort Keepers) was owned by Sodexo from 2009 until 2023, when private equity firm The Halifax Group acquired Sodexo's Worldwide Home Care division, which includes the Comfort Keepers brand; families researching this company may still encounter older sources that describe it as Sodexo-owned
● Approximate portfolio size: 452 locations (most individual locations are independently owned and operated franchises)
● States served: 45 states, including Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington, and Wisconsin
● Care and lifestyle options: Home care (non-medical)
● Official website: comfortkeepers.com
Home Care Services and Options
Comfort Keepers provides non-medical, in-home care rather than a residential community. Depending on the local office, services may include:
● Personal care assistance, including bathing, dressing, and grooming
● Companionship and meal preparation
● Alzheimer's and dementia care
● Respite care for family caregivers
● Veterans home care, including help navigating VA benefits
● Senior health and wellness support
Because Comfort Keepers operates as a franchise, specific services, hours, and specialties can vary by location. Families should confirm current service offerings, availability, and pricing directly with the specific local office. Families can also review home care options near them on Senior Care Finder.
What Makes Comfort Keepers Different?
One of the Largest Non-Medical Home Care Networks in the World
With more than 700 locations across 13 countries, Comfort Keepers is among the largest franchise networks specifically focused on non-medical, in-home senior care, giving it broad geographic reach and franchise-system resources that smaller local agencies may not have.
A Recent Change in Corporate Ownership
CK Franchising, Inc., the company behind Comfort Keepers, was owned by Sodexo from 2009 until 2023, when private equity firm The Halifax Group acquired Sodexo's entire Worldwide Home Care division, including the Comfort Keepers brand and more than 700 locations globally. This is a meaningful, relatively recent change in corporate ownership that some older sources have not yet updated to reflect.
Interactive Caregiving™: A Trademarked Care Philosophy
Comfort Keepers' branded Interactive Caregiving approach is designed to engage clients physically, mentally, and socially during caregiving visits, rather than treating personal care tasks and companionship as separate activities. The company positions this as central to what distinguishes its caregiving approach.
Sustained Independent Recognition
Comfort Keepers has been named to Newsweek's “America's Best of the Best” rankings for top home care services in both 2024 and 2025, and to Entrepreneur's Top 500 Franchise list in 2025. Learn more on Newsweek's rankings site.
Signature Programs and Services
Interactive Caregiving™ is Comfort Keepers' trademarked care philosophy, intended to engage clients' minds, bodies, and spirits during everyday caregiving tasks rather than treating personal care and companionship as separate services. The company also promotes National Day of Joy, an annual, branded initiative encouraging small acts of kindness for seniors. Availability and specific implementation of these programs can vary by local office; families should ask a specific location how these programs are put into practice. Learn more on the official Comfort Keepers mission and philosophy page.
What to Expect from Comfort Keepers
Because Comfort Keepers provides in-home rather than residential care, the experience centers on the caregiver relationship rather than community amenities. Families may expect:
● An initial in-home assessment to build an individualized care plan
● Caregivers trained in the company's Interactive Caregiving approach
● Flexible scheduling, from a few hours a week up to live-in care
● Coordination with family members and, where applicable, medical providers
Families evaluating any home care franchise, including Comfort Keepers, should ask about caregiver screening and training, how consistently the same caregivers are scheduled, and how the specific local office handles scheduling changes or emergencies, since practices can vary by franchise owner.
What Clients and Families Say
Because each Comfort Keepers office is independently owned, ratings and reviews vary by location. The featured office on Senior Care Finder, Comfort Keepers - Greater Delaware, shows a rating of 4.80 out of 5. Recurring themes in available feedback for Comfort Keepers offices generally include caregiver compassion and responsiveness from local office staff. Because Comfort Keepers does not operate as a single centrally managed provider, families should review ratings and comments for the specific local office they are considering rather than assuming a uniform experience across the network.
Leadership
Natalie Black is Chief Executive Officer of Comfort Keepers, North America. She joined CK Franchising, Inc. in 2015 and held roles of increasing responsibility, including CFO and COO of Sodexo's Worldwide Home Care division, before becoming CEO of Worldwide Home Care in 2021 and CEO of Comfort Keepers in 2023.
Ramzi Abdine is Chief Operating Officer of Comfort Keepers, North America. He joined CK Franchising, Inc. in January 2023 after serving as Global Head of Corporate Development and Asset Management at Sodexo Worldwide Home Care.
Visit the official Comfort Keepers executive bios page for the complete and most current executive team.
Recent News, Growth, and Recognition
Comfort Keepers Named to Newsweek's 2025 Best of the Best Rankings
In 2025, Comfort Keepers was again named one of the top home care providers in Newsweek's independent “America's Best of the Best” rankings, following a similar recognition in 2024.
View Newsweek's rankings.
Comfort Keepers Named to Entrepreneur's 2025 Top 500 Franchise List
In 2025, Comfort Keepers was named to Entrepreneur magazine's Top 500 Franchise list, an independent annual ranking of franchise systems.
The Halifax Group Acquires Comfort Keepers from Sodexo
In 2023, private equity firm The Halifax Group acquired Sodexo's Worldwide Home Care division, which includes the Comfort Keepers brand and more than 700 home care locations globally, ending Sodexo's ownership of the brand since 2009.
Read independent coverage from Home Health Care News.
Frequently Asked Questions
What is Comfort Keepers? Comfort Keepers is a national non-medical home care franchise network headquartered in Irvine, California, with independently owned and operated locations across 45 states.
Where is Comfort Keepers headquartered? Comfort Keepers is headquartered in Irvine, California.
Who owns Comfort Keepers? Comfort Keepers is operated by CK Franchising, Inc., which was owned by Sodexo from 2009 to 2023. In 2023, private equity firm The Halifax Group acquired Sodexo's Worldwide Home Care division, including the Comfort Keepers brand.
Who is the CEO of Comfort Keepers? Natalie Black is Chief Executive Officer of Comfort Keepers, North America.
How many Comfort Keepers locations are there? Senior Care Finder's listing shows 452 locations across 45 states. Comfort Keepers has more than 700 locations worldwide across 13 countries.
What services does Comfort Keepers provide? Comfort Keepers provides non-medical in-home care, including personal care, companionship, meal preparation, Alzheimer's and dementia care, respite care, and veterans home care, among other services.
Does Comfort Keepers provide medical care? No. Comfort Keepers provides non-medical home care. Families needing medical home health services should confirm with the local office whether they coordinate with a separate medical home health provider.
Does every Comfort Keepers office offer the same services? No. Because each office is independently owned and operated, specific services, specialties, and availability can vary by location.
What is Interactive Caregiving? Interactive Caregiving is Comfort Keepers' trademarked care philosophy, designed to engage clients physically, mentally, and socially during caregiving visits rather than treating personal care and companionship as separate activities.
What do reviews say about Comfort Keepers? Ratings vary by individual office. The featured office on Senior Care Finder shows a rating of 4.80 out of 5, with recurring themes of caregiver compassion and responsive local staff.
How can someone start service with Comfort Keepers? Families can search Comfort Keepers locations on Senior Care Finder or contact a specific local office directly to schedule a consultation and discuss care needs.
Explore Comfort Keepers
Choosing an in-home care provider is a personal decision shaped by a family's specific needs, location, and budget. View Comfort Keepers locations on Senior Care Finder to compare individual offices, ratings, and contact options.
Because each location is independently owned and operated, services, pricing, and availability vary by office. Families are encouraged to ask detailed questions, request references, and confirm current availability directly with the specific location before making a final decision.
Comfort Keepers is a paid Senior Care Finder partner. Partner status does not replace the need for families to independently evaluate individual providers, services, pricing, licensing information, and recent reviews.
Company information, leadership details, programs, recognition, and news were reviewed using publicly available sources. Information last reviewed July 2026.
