National In-Home Care Since 1995
Right at Home is an international in-home care franchise headquartered in Omaha, Nebraska, founded in 1995 by Allen Hager. The company provides non-medical home care to seniors and adults with disabilities through locally owned and operated franchise offices, with Senior Care Finder's directory listing 414 U.S. locations across 47 states and Washington, D.C. Right at Home's global network includes more than 750 franchise locations across the United States and five other countries. Most offices directly employ and supervise their own caregiving staff rather than operating as a referral or staffing agency.
Visit the official Right at Home website, or explore Right at Home locations on Senior Care Finder to compare current listings.
Company at a Glance
● Headquarters: Omaha, Nebraska
● Founded: 1995, by Allen Hager, a former hospital administrator, with the first office opening in Fremont, Nebraska; franchising began in 2000, and international franchising began in 2009
● Current leadership: Margaret Haynes, President and Chief Executive Officer
● Portfolio size: 414 U.S. locations per Senior Care Finder's directory; the company's broader global network includes more than 750 franchise locations across the U.S., Canada, the United Kingdom, Australia, Ireland, and the Netherlands
● States served: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wisconsin
● Care and lifestyle options: Home care (non-medical), including companion care and personal care; some independently owned offices also offer skilled/nursing-level home care, which may vary by location and state licensure
● Official website: rightathome.net
Senior Living and Care Options
Right at Home's core service offering centers on non-medical home care, generally organized into two categories:
● Companion care (conversation, meal preparation, light housekeeping, transportation, and social engagement)
● Personal care (bathing, dressing, mobility assistance, and other activities of daily living)
Because Right at Home operates as a franchise network of independently owned and operated local offices, the specific services, staffing model, and, in some cases, availability of skilled nursing-level home care can vary by individual office and by state licensing requirements. Families should confirm current services and availability directly on the Senior Care Finder listing for the specific local office they are considering.
What Makes Right at Home Different?
Three Decades of Franchise Growth Since 1995
Right at Home traces its founding to 1995, when Allen Hager, a former hospital administrator, opened the company's first office in Fremont, Nebraska, after observing that patients discharged from the hospital often lacked adequate support at home. The company celebrated its 30th anniversary in May 2025 at a company-wide conference in Omaha.
A Directly Employed Caregiving Model
Most Right at Home offices directly employ and supervise their own caregiving staff, rather than functioning as a referral service or staffing registry that connects families with independent contractors. The company states that caregivers are screened, trained, and bonded/insured before entering a client's home.
Leadership With Personal Caregiving Roots
President and CEO Margaret Haynes joined Right at Home in 2011 and was herself a family caregiver before joining the company, later becoming CEO in 2022. She served as 2024 President of the Home Care Association of America, and was named a 2026 McKnight's Women of Distinction Hall of Honor honoree in recognition of her sustained leadership in the home care industry.
Consistently Top-Ranked in Independent Franchise and Consumer Rankings
Right at Home has been ranked in Entrepreneur's Franchise 500 for 23 consecutive years, including the 2026 ranking, reflecting sustained recognition from an independent business publication's evaluation of franchise systems nationwide.
A National Quality Endorsement Spanning Hundreds of Local Offices
In 2026, Right at Home earned the Best of Home Care® Endorsed National Provider designation from Activated Insights, with 263 individual franchise offices receiving 2026 Best of Home Care Awards for client and caregiver experience, ranking No. 1 in three of five award categories among more than 3,000 home care agencies and providers evaluated nationwide.
Publicly Stated, Ambitious Growth Targets
CEO Margaret Haynes has stated a goal of doubling the company's weekly care hours over the next five to ten years, citing approximately 473,000 hours of care delivered per week in the U.S. as of mid-2025. This level of specific, publicly disclosed growth ambition is a differentiator from operators that do not share comparable performance metrics.
Signature Programs and Services
Right at Home's five-step approach to care is the company's described framework for building personalized care plans and providing attentive, ongoing support as a client's needs evolve over time.
What to Expect From Right at Home
Families working with a Right at Home office can generally expect an initial in-home assessment, a personalized care plan, and ongoing caregiver matching and supervision from the local office. Since each office is independently owned and operated, specific onboarding processes, caregiver availability, and pricing structures can vary by location.
Families evaluating any Right at Home office should ask specifically about current caregiver availability and staffing levels, whether the specific office offers skilled/nursing-level home care in addition to non-medical care, and how billing and scheduling work for that particular franchise.
What Clients and Families Say
Right at Home does not publish a single portfolio-wide review rating, and, given the size of this franchise network, experience can vary significantly from one local office to the next. Independently, 263 individual offices received 2026 Best of Home Care Awards from Activated Insights for client and caregiver experience. Families are strongly encouraged to review recent, office-specific feedback for the location they are considering, given the number of independently owned and operated offices in this network.
Leadership
Margaret Haynes is President and Chief Executive Officer of Right at Home. She joined the company in 2011, held several executive leadership roles, and became President and CEO in 2022. She served as 2024 President of the Home Care Association of America and was named a 2026 McKnight's Women of Distinction Hall of Honor honoree. Brady Schwab serves as Chief Growth and Strategic Operations Officer.
Visit the official Right at Home newsroom for the complete and most current leadership and company news.
Recent News, Growth, and Recognition
Right at Home CEO Discusses Growth Plans and Industry Challenges
In a May 2025 episode of Home Health Care News' Disrupt podcast, CEO Margaret Haynes discussed her goal of doubling the company's weekly care hours over the next five to ten years, describing a "collision course" between surging demand for home care and an insufficient caregiver supply, and outlining the company's strategy around innovation and federal policy advocacy.
Read independent coverage from Home Health Care News.
Margaret Haynes Named 2026 McKnight's Women of Distinction Hall of Honor Honoree
In March 2026, Right at Home announced that President and CEO Margaret Haynes was recognized as a 2026 McKnight's Women of Distinction Hall of Honor honoree, one of 20 senior-level leaders across home care, senior living, and skilled nursing selected for sustained leadership excellence.
Read the company announcement via PR Newswire.
Right at Home Earns Best of Home Care Endorsed National Provider Designation
In 2026, Right at Home earned the Best of Home Care® Endorsed National Provider designation from Activated Insights, with 263 individual franchise offices receiving 2026 Best of Home Care Awards for outstanding client and caregiver experience.
Read the company announcement.
Frequently Asked Questions
What is Right at Home? Right at Home is an international in-home care franchise headquartered in Omaha, Nebraska, founded in 1995, providing non-medical home care to seniors and adults with disabilities through locally owned and operated offices.
Where is Right at Home headquartered? Right at Home is headquartered in Omaha, Nebraska.
Who owns Right at Home? Right at Home is a franchise system; most individual offices are independently owned and operated by local franchisees. Margaret Haynes serves as President and CEO of the overall company.
How many Right at Home locations are there? Senior Care Finder's directory lists 414 U.S. locations across 47 states and Washington, D.C. The company's global network includes more than 750 franchise locations across six countries.
What services does Right at Home provide? Right at Home provides non-medical home care, including companion care and personal care. Some independently owned offices may also offer skilled/nursing-level home care, depending on location and state licensing.
Does Right at Home employ its own caregivers? Most Right at Home offices directly employ and supervise their own caregiving staff rather than operating as a referral service connecting families with independent contractors.
Is Right at Home the same everywhere? No. Because each office is independently owned and operated, services, staffing, pricing, and availability can vary meaningfully from one Right at Home office to another.
What do clients and families say about Right at Home? 263 individual Right at Home offices earned 2026 Best of Home Care Awards from Activated Insights for client and caregiver experience. Experience can vary by office, so families should review recent, office-specific feedback.
How much does Right at Home cost? Pricing varies by office, service type, and level of care needed. Families should contact the specific local office directly for current pricing.
How can families find a Right at Home office? Families can browse Right at Home offices through Senior Care Finder's listings or through the company's own website.
Explore Right at Home Locations
Comparing individual Right at Home offices is especially important given the size of this franchise network, since staffing, services, and experience can vary meaningfully by location. Explore Right at Home locations on Senior Care Finder for current listings, ratings, and details for offices near you.
Services, pricing, availability, and client experience can vary meaningfully from one Right at Home office to the next.
Right at Home is a paid Senior Care Finder partner. Partner status does not replace the need for families to independently evaluate individual offices, services, pricing, licensing information, and recent reviews.
Company information, leadership details, programs, recognition, and news were reviewed using publicly available sources. Information last reviewed August 2026.
