Assisting Hands Home Care

A Nationwide Franchise Network Built on Personal Caregiving Experience

Assisting Hands Home Care is a national non-medical home care franchise network headquartered in Nampa, Idaho, with locally owned and operated offices across Arizona, California, and dozens of other states. Founded in 2005 by Dr. Gail Silverstein and later joined by co-founder Cline Waddell of Boise, Idaho, the company began franchising in 2006 and has grown into one of the larger non-medical home care franchise brands in the country. Each Assisting Hands office is independently owned and operated, so day-to-day service, staffing, and specific offerings can vary from one location to the next.

Visit the official Assisting Hands Home Care website to learn more about the company's services and locations.

Company at a Glance

●       Headquarters: Nampa, Idaho

●       Founded: 2005, by Dr. Gail Silverstein, with co-founder Cline Waddell; began franchising in 2006

●       Current leadership: Lane Kofoed, President and CEO

●       Approximate portfolio size: 133 locations

●       States served: Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin

●       Care and lifestyle options: Home care (non-medical)

●       Official website: assistinghands.com

Home Care Services and Options

Assisting Hands provides non-medical in-home care rather than a residential community, so services are delivered directly in a client's own home or, in some cases, within an assisted living or other residential setting. Depending on the local office, services may include:

●       Personal care assistance, including bathing, dressing, and grooming

●       Companionship and meal preparation

●       Alzheimer's and dementia care

●       Parkinson's, orthopedic, and stroke recovery support

●       Transitional care following a hospital or rehab stay

●       Veterans care, including support navigating VA home care benefits

●       Hospice support, provided alongside a hospice provider

●       24/7 and overnight care

Because Assisting Hands operates as a franchise, specific services, hours, and specialties can vary by location. Families should confirm current service offerings, availability, and pricing directly with the specific local office. Families can also review home care options near them on Senior Care Finder.

What Makes Assisting Hands Home Care Different?

A Franchise Model With Locally Owned Offices

Each Assisting Hands location is independently owned and operated by a local franchisee rather than run by a distant corporate office. The company frames this as combining a proven national business model and training system with owners who are personally invested in their own community.

Condition-Specific Care Specialties

Rather than offering only general companion care, Assisting Hands trains caregivers around specific conditions and transitions, including Alzheimer's and dementia care, Parkinson's care, orthopedic recovery, stroke recovery, transitional care after a hospital stay, and hospice support alongside a resident's hospice provider.

Founder-Led Legacy Rooted in Personal Caregiving Experience

Co-founder Dr. Gail Silverstein has described the company's origins in her own experience trying to find quality in-home help for her aging father, combined with her professional background coordinating health care programs. The company has continued to emphasize this personal, family-caregiver perspective in its franchisee training and culture.

Independently Verified Franchisee and Client Satisfaction

Assisting Hands has been recognized in multiple recent years by Franchise Business Review, an independent franchise research firm that surveys franchise owners nationally on satisfaction, and by Activated Insights (formerly Home Care Pulse), an independent firm that verifies home care client and caregiver satisfaction survey data. Recent recognitions include placement on Franchise Business Review's Culture100 list and multiple individual offices earning Activated Insights' Best of Home Care awards.

Signature Programs and Services

Assisting Hands organizes its care around several named condition-specific service lines available through participating offices, including Alzheimer's and Dementia Care, Parkinson's Care, Orthopedic Care, Stroke Care, Transitional Care, Veterans Care, and Hospice Support. Each is designed around a specific set of client needs rather than a single general caregiving service, though availability of each specialty can vary by local office. Families should ask a specific location which specialized programs its caregivers are trained to provide.

What to Expect from Assisting Hands Home Care

Because Assisting Hands provides in-home rather than residential care, the day-to-day experience centers on the caregiver relationship rather than community amenities. Families may expect:

●       An initial in-home assessment to build an individualized care plan

●       Caregivers who are screened, trained, and, per the company, bonded and insured

●       Flexible scheduling, from a few hours a week up to 24/7 live-in care

●       Coordination with physicians, hospice providers, and family members as needs change

Families evaluating any home care franchise, including Assisting Hands, should ask about caregiver screening and training, how consistently the same caregivers are scheduled, communication practices, and how the specific local office handles scheduling changes or emergencies, since practices can vary by franchise owner.

What Clients and Families Say

Because each Assisting Hands office is independently owned, ratings and reviews vary by location. Individual offices featured on Senior Care Finder show strong ratings, including Assisting Hands - Fremont at 4.8, Assisting Hands - South Las Vegas at 4.9, and Assisting Hands - Chicago North at 5.0. Recurring themes in available feedback include caregiver compassion, responsiveness from local office staff, and reliability during care transitions such as a hospital discharge. Because Assisting Hands does not operate as a single centrally managed provider, families should review ratings and comments for the specific local office they are considering rather than assuming a uniform experience across the franchise network.

Leadership

Lane Kofoed is President and CEO of Assisting Hands Home Care. He joined the company in June 2009 as Chief Operating Officer and was named CEO in January 2011. His background includes public accounting, financial auditing, and management consulting, including work for Price Waterhouse, and he holds a master's degree in business and accounting from Brigham Young University.

Visit the official Assisting Hands leadership page for the complete and most current executive team.

Recent News, Growth, and Recognition

Assisting Hands Named to Franchise Business Review's 2025 Culture100 List

In October 2025, Franchise Business Review, an independent firm that surveys franchise owners nationally on satisfaction, named Assisting Hands to its 2025 Culture100 list, recognizing franchise brands with strong owner-reported culture based on independent survey research.

View Assisting Hands' independent franchise profile on Franchise Business Review.

Assisting Hands Named a 2025 Top Franchise by Franchise Business Review

In January 2025, Franchise Business Review named Assisting Hands a 2025 Top Franchise based on its annual independent survey of franchise owner satisfaction, one of the organization's most closely watched franchise satisfaction rankings.

View Assisting Hands' independent franchise profile on Franchise Business Review.

Multiple Assisting Hands Offices Recognized in the 2026 Best of Home Care Awards

In early 2026, several individually owned Assisting Hands offices, including locations in Palm Beach, Florida, and Fort Worth, Texas, were recognized by Activated Insights (formerly Home Care Pulse), an independent firm that verifies client and caregiver satisfaction survey data, with Best of Home Care awards, including Top 100 Leader in Experience distinctions.

Learn more about the Best of Home Care Awards program from Activated Insights.

Assisting Hands Breaks Ground on New National Headquarters in Nampa, Idaho

In August 2025, Assisting Hands held a groundbreaking event for a new national headquarters building in Nampa, Idaho, with construction reported as progressing as of February 2026.

Read the company's announcement on its national headquarters construction. Independent local news coverage of this construction project was not located during this research session.

Frequently Asked Questions

What is Assisting Hands Home Care? Assisting Hands Home Care is a national non-medical home care franchise network headquartered in Nampa, Idaho, with independently owned and operated local offices across dozens of states.

Where is Assisting Hands headquartered? Assisting Hands is headquartered in Nampa, Idaho.

Who owns or operates Assisting Hands Home Care? Assisting Hands was founded in 2005 by Dr. Gail Silverstein along with co-founder Cline Waddell, and is currently led by President and CEO Lane Kofoed. Individual local offices are independently owned and operated by franchisees.

How many Assisting Hands locations are there? Senior Care Finder's listing shows 133 locations across 29 states; families should confirm current local availability directly.

Where does Assisting Hands operate? Assisting Hands operates in dozens of states nationally; specific states and local coverage areas can change as the franchise network grows.

What services does Assisting Hands provide? Assisting Hands provides non-medical in-home care, including personal care, companionship, meal preparation, medication reminders, Alzheimer's and dementia care, transitional care, and hospice support, among other services.

Does Assisting Hands provide medical care? No. Assisting Hands provides non-medical home care. Some local offices may coordinate with third-party medical, hospice, or home health providers, but families needing medical home health services should confirm this directly with the local office.

Does every Assisting Hands office offer the same services? No. Because each office is independently owned and operated, specific services, specialties, and availability can vary by location.

What do reviews say about Assisting Hands? Ratings vary by individual office. Featured offices on Senior Care Finder show strong ratings, generally 4.8 and above, with recurring themes of caregiver compassion and responsive local staff.

How much does Assisting Hands home care cost? Pricing depends on the level of care, hours needed, and local office. Families should request a complete cost explanation directly from the specific office they are considering.

How can someone start service with Assisting Hands? Families can search Assisting Hands locations on Senior Care Finder or contact a specific local office directly to schedule a consultation and discuss care needs.

Explore Assisting Hands Home Care

Choosing an in-home care provider is a personal decision shaped by a family's specific needs, location, and budget. View Assisting Hands Home Care locations on Senior Care Finder to compare individual offices, ratings, and contact options.

Because each location is independently owned and operated, services, pricing, and availability vary by office. Families are encouraged to ask detailed questions, request references, and confirm current availability directly with the specific location before making a final decision.

Assisting Hands Home Care is a paid Senior Care Finder partner. Partner status does not replace the need for families to independently evaluate individual providers, services, pricing, licensing information, and recent reviews.

Company information, leadership details, programs, recognition, and news were reviewed using publicly available sources. Information last reviewed July 2026.