Frequently Asked Questions
How and why did Senior Care Finder get started?
Our team of senior care experts have decades of experience helping individuals and families navigate the senior care journey. Both personally and professionally, we have experienced the often confusing and frustrating process of trying to search and find quality information to help make informed decisions for loved ones.
While each provider does their best to provide accurate and up to date information about their services on company websites and brochures, we were never able to find an all-inclusive resource to search, compare and select the best senior care. We found care seekers looking for an all-inclusive online resource where they could search and compare providers, while nothing like it existed.
There are certainly options available for individuals to connect with contract agents who help ease the burden of the search process. While these contract agency services might be free to the care seeker, providers pay a fee for each referral they receive. We still believe in the value of these agents for those who need extra guidance or cannot do it on their own. However, we feel a free service like Senior Care Finder can be a great alternative resource.
The only bias we have is to provide full transparency. We allow a care seeker to search based on proximity or quality ratings and then compare similar providers side-by-side and share those results with others. We believe this is the best process to help search, compare, and find the best senior care.
Are there any contracts, service fees or other types of fees initially or down the line? Is there a fee if you place referral?
There is NO charge to senior care providers OR to care seekers for this service. We do not contract with providers for a referral fee when care seekers contact a provider or select their services. Our goal is to connect care seekers with quality providers without any barriers and let the provider do the rest.
How are you different from other online platforms and why should a provider claim their listing? Are there any downsides?
Senior Care Finder is not a contract agent or a paid lead generation service and does not charge providers. A care seeker does not need to provide any of their personal information in order to view providers in their area or conduct a comprehensive search on Senior Care Finder.
There are over 75,000 listings on the site, however, we see a dramatic increase in traffic to provider pages with photos and more detailed content. In addition, those listings that are ‘Verified’ and have this information, also show up at the top of search results.
What is independent living?
People choose independent living communities for a variety of reasons. Independent living is right for someone who:
- No longer wants to worry about the constant upkeep of owning a home
- Wants help with activities of daily living, meals, cleaning, etc.
- Notices home becoming quiet and lonely. An independent living community offers a home-like setting with opportunities for regular activities, excursions, and engagement with others.
While independent living communities do not have a required quality rating system, you can still compare and evaluate the amenities and services offered by searching independent living communities near you.
What is assisted living?
Assisted living is a residential, home-like option, however it offers more services and support than independent living. Assisted living facilities often offer high quality dining services, activities, and access to amenities such as a chapel, movie theatre, exercise facility, etc. Assisted living is the right choice if you are seeking:
- In-house dining services (often 3 meals per day)
- Medication management
- Housekeeping and laundry services
- Nurse aide and licensed nursing services
- Assistance with eating, bathing, toileting, walking, etc.
- Dementia or memory care support
- Exercise and wellness activities
Assisted living can also be referred to as:
- Adult care home
- Adult group home
- Alternative care facility
- Congregate home
- Residential care
- Senior care community
While assisted living facilities do not have a required quality rating system, you can still compare and evaluate the amenities and services offered by searching assisted living near you.
What is memory care?
Memory care communities typically feature safe, secure, and structured environments where staff can closely monitor the well-being of residents with Alzheimer’s or dementia. Employees often provide meals and help residents with personal care tasks, just like the staff at an assisted living facility. They are also specially trained to deal with the unique issues that often arise because of dementia or Alzheimer’s and check in with residents more frequently to help them navigate their day. Memory care communities typically offer programs, activities, and events that are specifically designed to help individuals work on their cognitive abilities, while continuing to enjoy familiar hobbies.
What is long-term care/skilled nursing?
Long-term care/skilled nursing is often referred to as a nursing home. However, each of these terms represent similar, yet different descriptions of the possible services offered. Nursing home is often synonymous with long-term care; however, they are both licensed as a Skilled Nursing Facility (SNF). Skilled nursing facilities often provide both long-term care as well as short-term rehabilitation.
People may need an SNF if they are sick, have been injured, are recovering from surgery, or have chronic care needs or disabilities that require ongoing nursing care. An SNF is typically the highest level of care outside of a hospital setting with round the clock nursing services.
Contrary to some beliefs, a person can still maintain their independence in a long-term care facility with the help from family and friends. Many SNFs now look and feel much more like home, rather than the traditional nursing homes of the past. See for yourself by searching and comparing quality ratings on long-term care/skilled nursing facilities.
How do I choose a nursing home/long-term care/skilled nursing facility?
- Oftentimes, people choose a facility based on proximity to their home or to their family. Search by city, state, or zip code and find options close to your preferred location.
- Use our Compare feature to select and review up to 3 facilities side-by-side, using Medicare’s quality rating system.
- Directly contact any of the facilities you might want to learn more about, or setup a day and time to take a tour and check it out for yourself.
- Consult with family, friends, and trusted medical professionals to choose the right facility that best meets your individual needs.
How do I pay for a nursing home/long-term care/skilled nursing services?
- Medicare: Part A (hospital insurance) may cover care in a certified skilled nursing facility if it’s medically necessary to receive skilled care. This can include a short-term nursing stay following a hospitalization.
- Medicaid: may cover long-term nursing home stays, and home- or community-based services.
Still want more information?
What is home health care?
"Medicare-certified" home health care means the home health agency is approved by Medicare and meets certain federal health and safety requirements. For a person to qualify for services from a Medicare-certified home health care, they must meet certain criteria. Most often, a hospital stay is required, along with a referral from a physician or medical professional. Consult with your medical professional to learn more.
Download this checklist of questions to ask when choosing a home health care provider
Click here for a list of home health care providers near you.
What is hospice?
Hospice is a program of care and support for people who are terminally ill with typical qualifications for those with a life expectance that is six months or less. Hospice can also involve palliative care, which is pain and symptom management as opposed to engaging in ongoing curative measures. Everyone is different, and the hospice team can help decide what level of care a person might need.
Unfortunately, Hospice can also have a negative connotation, such as the idea that a person is giving up. Hospice is merely a way to manage chronic conditions with support from licensed, trained, and spiritual care teams. The main goal of hospice is to provide pain and symptom relief, while reducing the burden on family caregivers. Hospice and palliative care can be provided, wherever you call home, allowing a person to age with the dignity and support they need.
Wondering if hospice is right for you or a loved one? Consult your physician and also download this hospice checklist of questions to ask.
Click here for a list of hospice providers near you.
What is non-medical home care/private duty service?
Non-medical home care is a service provided to help a person remain safely in their own home. Home care professionals are often trained and qualified to provide personalized in-home services such as cooking, cleaning, laundry, companionship, etc.
In many cases, family and friends provide loved ones with regular check-ins and the support they need to remain independent at home. However, this support can be sporadic and infrequent, which tends to compromise the safety and well-being of the loved one. Non-medical home care can provide a regular and consistent support system, relieving the burden and responsibility from family and friends.
Chances are that your community has several non-medical home care providers who are ready and willing to provide your loved one the support they need to age safely at home.
What is adult day care?
Adult day care is designed to relieve a person’s caregiver of daytime duties while providing the proper care for the individual in a safe and caring environment. These services provide care and companionship for older adults who need assistance or supervision, and for those who seek daily interaction. Often in a non-residential facility, adult day cares are typically open during weekday business hours when a family member or caregiver is working. There are three main types of adult day care centers: those focused mainly on social interaction, those that provide medical care, and those dedicated to Alzheimer’s and memory support. You may find an adult day care center that offers all of these services in one place. Adult day care is often affiliated with or located within other senior care organizations such as independent living and assisted living communities, skilled nursing facilities, and long-term care communities.
Adult day care centers typically provide:
- Social activities
- Assistance with daily tasks such as eating, taking medicines, toileting, and walking
- Occupational, physical, and speech therapy
- Educational and exercise programs
- Health monitoring and podiatry care
- Preparation of meals and snacks
- Transportation services
There are more than 7,500 adult day care centers in the U.S. that provide services to older adults, according to the National Adult Day Services Association (NADSA). For family caregivers, adult day care centers offer a break from constant caregiving duties and enable them to continue working without worrying about their loved one’s safety. Search here to find an adult day care center near you.
I am a senior care provider. How do I claim my listing?
If you are a senior care provider and have the authorization to make changes to your listing, follow these step-by-step instructions to claim your listing!
Search for your listing by provider name, city, state, or zip code.
- Once you have found your listing, click the “Claim Listing” button in the top right corner of the provider details box.
- You will receive an email notification when your claim is approved!
- Once approved, you will have the ability to add photos, videos, a detailed description, and provide updated contact information.
Were you able to find your listing, but it appears to have already been claimed?
Click here to notify us if you believe it may have been incorrectly claimed.
Have you searched for your listing several different ways, and still cannot find it?
If you have completed a search for your organization, and do not see a listing on our site, please fill out the form below: